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Digital Support Operations - General FAQs
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HOLIDAY SCHEDULE & AVAILABILITY
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SUPPORT PORTAL-NEW TICKET Submission
How To Submit A New Support Ticket or Attachment
As a Viewer, How Do I Submit A New Support Ticket?
How To Submit A File, Photo or Video
How to find the Web Browser Version in use
How to find the Android APP Version info
How to find the iOS APP version
How To Update Plug-Ins for Chrome Browser
How To Request A Refund or Cancellation From An App-Store
How To Access Browser Developer Tools
Internet Explorer Developer Tools
Firefox Developer Tools
Mobile Device Issues
My mobile News-APP does not appear to be working properly
I cannot LogIn to the APP or Create An Account with my Android Device
How To "Force Close" An App
How do I "Clear Cache/Data" or Re-Install an App on my mobile Device?
Windows-8 App is not working
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How to take a Screen-Shot
Screen Shot with an Apple Mobile Device
Screenshot with a Samsung phone
What Do The Weather Terms Mean?
Where Does The Weather Data Originate For A Location? (Weather Station Locations)
What Do The Symbols Mean On The Weather Screen
Atmospheric (Barometric) Pressure Units
Why Do Some Areas Constantly Show A Rain Cloud?
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